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u0015 Login Puts You Back in the Lobby

Sign in with the mobile number you registered and your password, and the lobby opens with your wallet balance showing, live tables a scroll down and cricket markets one tap away.

Registered number and passwordSMS code on unfamiliar devicesWallet balance after sign-inAndroid app and mobile browserDhaka and Chattogram, same screen
u0015 u0015 Login Puts You Back in the Lobby
WALLET AND CASHIER

bKash, Nagad, Rocket in Your Login Wallet

The cashier sits behind the same password as the lobby. Once you are in, pick bKash, Nagad or Rocket, and we show the wallet number and the reference your deposit carries. Open the wallet app, send the amount, confirm with your PIN, and the balance updates against that reference rather than against a screenshot in chat. Cash-out returns the way the money came in, so the number you send from is the number we check. Keep the wallet in your own name; a name mismatch is the usual reason a withdrawal sits waiting.

bKash Send to the number shown at the cashier and confirm with your PIN. The balance lands when the reference matches, so type the number exactly as the form displays it.
Nagad Same flow, different app. Open Nagad, send the amount, and keep the transaction ID to hand, since that ID is what support asks for if a credit does not land.
Rocket Rocket runs through your wallet menu on the phone. Enter the reference our cashier gives you so the deposit attaches to your account instead of sitting unmatched in the queue.

What Happens After You Enter Your Details

Two fields and you are through. Type the mobile number you registered, the same one tied to your bKash or Nagad wallet, then your password, and the lobby reloads with your balance, your open cricket slips and yesterday's slot session still in place. Nothing is lost when you switch devices. If the number or password

does not match, stop and use the reset link rather than guessing, because repeated wrong entries are what flag an account for a manual check. On a fresh phone or an unfamiliar browser we send a one-time code by SMS to that number, and you enter it before the lobby loads; that extra step is

why a stolen password alone will not open your wallet. Changing the password later asks for the current one first. We also keep a short sign-in record, device, rough location and time, inside your account so you can spot anything you did not do yourself. First-time accounts walk the same path: the sign-up screen takes

a number, a password and a verification code, then drops you back at this form next visit.

  • One Login, Every Device Open on your phone in the morning, sign back in from a laptop at night. Balance, open slips and your saved slot picks follow the account, not the handset you happen to be holding.
  • SMS Code on New Phones A fresh browser or handset asks for a one-time code sent to your registered number before the lobby opens, so a guessed password is not enough on its own.
  • Reset You Control Forgot it? The reset link goes to your registered mobile number and email. Set a new password and the older session closes on the other device.
  • Support on the Same Screen If the code never turns up, our Bangladesh support team checks the number on file over live chat and confirms the account is active before you try again.

Account

Two fields and you are through. Type the mobile number you registered, the same one tied to your bKash or Nagad wallet, then your password, and the lobby reloads with your balance, your open cricket slips and yesterday's slot session still in place. Nothing is lost when you switch devices. If the number or password does not match, stop and use the reset link rather than guessing, because repeated wrong entries are what flag an account for a manual check. On a fresh phone or an unfamiliar browser we send a one-time code by SMS to that number, and you enter it before the lobby loads; that extra step is why a stolen password alone will not open your wallet.

Open Your Account

Your details are encrypted for secure account access.

ACCOUNT HELP

Login Help Through Three Channels

Locked out with a code that never arrives? Start with live chat, which opens from the sign-in screen without needing the password you are trying to recover. Have your registered mobile number ready. Email suits the slower cases: a wallet name mismatch, a number you have changed, or a deposit that did not credit. Put the transaction ID and a bKash confirmation screenshot in the message. For anything touching money, we reply only to the address already on the account, never to a new one someone asks us to add.

Live Chat Before Sign-In Open chat from the login screen. Tell us the registered number and what your screen shows, and we can see whether the account is active or waiting on a check.
Email for Account Changes Number swaps, wallet name mismatches and uncredited deposits go to our support address. Attach the bKash, Nagad or Rocket transaction ID so the check starts with the first reply.
Wallet Verification Desk If a cash-out is on hold, this team compares the wallet name against the name on your account. Send the ID we ask for and the hold is reviewed against that match.
SAFE SIGN-IN

How u0015 Protects the Account Behind Login

Passwords travel encrypted from your handset to our servers, and we store the hash rather than the password itself, so nobody on the team can read it back to you. Identity checks happen at sign-up and again at the first cash-out, where the name on your bKash, Nagad or Rocket wallet is matched to the name you registered. After that, device and location records do the quiet work: an unfamiliar login asks for the SMS code before the lobby opens.

Encrypted Sign-In

Your password crosses an encrypted connection and is stored hashed. Not even our support desk can read it, which is why a forgotten one gets reset rather than retrieved for you.

Name-Matched Wallets

The name on your account and the name on your bKash, Nagad or Rocket wallet need to match. It is checked once at the first cash-out and keeps the account yours.

Device and Location Records

We log the handset, browser and rough location behind each sign-in. Spot something in your account record you do not recognise? Change the password and tell support the same day.

Only What We Need

We hold your mobile number, verification documents and payment references, and use them for account checks and payment matching. Those details stay inside the support and payments teams.

Questions About Signing In

The same handful of things come up in chat every week, so here they are answered plainly. If your case is not below, live chat from the sign-in screen is quicker than email and needs no password.

A new handset or browser counts as unfamiliar, so we send a one-time code by SMS to your registered number. Enter it once and that device is remembered for later sign-ins.

Yes. Use the reset link on the sign-in screen, confirm the code sent to your registered number, and set a new password. The old one stops working on every device straight away.

The mobile number you registered, which should be the same one your bKash, Nagad or Rocket wallet uses. If you changed numbers, speak to support before trying a fresh login.

On a phone you use daily, the session can stay open, so the lobby loads without a fresh code each time. On a shared handset, use the logout option in the lobby header.

Check the number on file first, then use the resend link on the screen. If nothing comes through, live chat can confirm the number is correct before you try again.

No. A different location may trigger the SMS step, that is all. Moving between Chattogram and Dhaka is common, and the account stays open once you confirm the code.
Reference

u0015 Login

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.