Verifying Your u0015 Account
Account verification is how we keep your wallet safe. When you submit your documents, we match your identity against the payment details on file — this stops anyone else from touching your balance. You will need a government-issued photo ID and a photo that matches it; some accounts may also need a confirmation of the mobile wallet number used for deposits. The
process is handled through your account settings under the verification section. Getting this done early means your withdrawal requests move faster, with no hold placed on payouts while documents are still pending.
- Find verification — Go to account settings and open the verification or KYC section — it takes you through the required steps.
- Upload your ID — Submit a clear image of a government-issued photo ID such as a national ID card or passport.
- Confirm your wallet — If prompted, confirm the bKash, Nagad or Rocket number linked to your account matches the documents.
- Approval and access — Once approved, withdrawal limits open fully and your account is flagged as verified for faster payout processing.